Once you placed your order, you will receive an email that gives you access to manage your profile and devices. Once you received an email you should activate your profile by choosing a password within 24 hours otherwise your token will expire. You can choose the Reset Password option on the Login page to reset your password. If you have any problems, please email firstname.lastname@example.org.
Once you logged in click on Devices to show your list of devices, choose View on your specific device, which will present a detail screen of your specific device like below.
The Detail section will show the following detail of your device:
This is the most important setting to do soon after your receive access to your profile. Under Contacts, click on the blue button and select the Emergency Contacts. Enter up to 5 contacts and click on the green Save button.
Click the blue button on the Detail section, to enter the Name of the user. You can also add Notes to identify your device if you have more than one.
There are several User Information items that can be set under the User section. If you click on the blue button on the User section, you will presented with the following information items that you can set.
SMS Alerts are available for Low battery, Do not call, GPS fence enter and exit and Removal of the Watch. Click on the Alerts section and choose one of the options Alerts Main, Geo-Fence, Removal.
You can configure the Low battery notification and Do not call device. Whenever the device reach 20% a low battery notification can be sent to you. The do not call option allows you to configure that the control room do not call the device. This option was requested from users who do not want to be called in a duress situation.
You are able to configure the entry and exit of a single Geo-Fence defined by the Latitude and Longitude and a radius in meters around the point. This can be used for Alzheimer's and Dementia patients to setup a radius around their residence.
The watch have an anti-removal that can be configured to send an alert if the watch is removed during certain times. There are 5 time slots that can be configured. Each time slot has to be enabled.
The Monitor section gives you a real-time view of your device, including the ability to track your device, speed and altitude as well as signals that was received by your device.
The Events section allows you to see all the Panic events logged along with the Logs as they were captured by the control room.
The Advanced section allows configuration of the Volume, GPS Cycle, Remove Settings and Actions that include Restart and Power off.
There are three actions that can be used to interact with the device.
The Audit, will show you a log of all the events on your device through the use of the MyLifeline Software.